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OTHER INFORMATION
Minor Injuries
Minor injuries can be seen and treated at Leek Moorlands Hospital, Haywood Hospital and Cheadle Hospital.
Temporary Residents
If you are registered with another doctor from outside Leek, but are staying within our practice area for a period of up to three months, you can obtain medical care by registering with us as a temporary resident. This includes all visitors from the EU and a number of other overseas countries. Visitors from certain other countries, however, who are not covered by this arrangement, can still receive medical attention on a private fee-paying basis. A list of these countries and the fees payable is available at reception.
Research
Leek Health Centre is a research practice and contributes anonymous patient data to a database(s) used for health care research purposes. The practice receives a nominal fee and training from the company aggregating the data, to help improve quality in its computer records.
The company holding the anonymous data provides the data to authorised researchers for a data fee. The data collection scheme has been approved by the South East Multicentre Research Ethics Committee. The committee also oversee all research conducted on the data.
The database holds data on millions of patients, and no patient is traceable to anyone outside this practice.
We have a particular interest in asthma and pain management research.
Staff Protection
A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the National Health Service.
The staff in this practice have the right to carry out their work in an environment free from violent, threatening and abusive behaviour and everything possible will be done to protect that right.
At no time will any of the behaviour described above be tolerated in this practice.
If you do not respect the rights of our staff we may choose to inform the police and make arrangements for you to be removed from our medical list.
Car Parking
While visiting the health centre, you are welcome to use the private car park at the rear of the building (access off Cross Street), but please do not leave your car there to go shopping as there is only a limited number of spaces. For disabled patients, there is a line of spaces directly outside the main entrance (Fountain Street), as well as a marked space in our car park. The car park has a barrier in place; please press the button to enter and collect a token from reception to exit.
Access To Patient Information
Only GPs, staff employed or attached to the practice have access to patient medical records.
You are entitled to view your medical records. To do this you would need to contact the office manager to make an appointment (a charge may be payable for any copies of notes requested).
If we are requested by a company (for example, a solicitor) to provide information regarding a patient's medical records, consent would be sought from that patient.
(All our staff are bound by rules of confidentiality relating to a patient's personal medical records.)
Other Health Centre-Based Services
North Staffordshire Moorlands Primary Care Trust lease an area of the building from the doctors' partnership to provide the following services for the benefit of all Leek patients:
• Chiropody (retirement age group and schoolchildren)
• Community dental service
• Baby clinic
• School nursing service
• Incontinence supplies
Freedom Of Information - Publication Scheme
The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the 'classes' of information the practice intends to routinely make available.
This scheme is available from reception.
CHAPERONE POLICY
The practice has members of clinical staff available to chaperone during intimate examinations. This service may not be available immediately if a request for a chaperone is made during a consultation and you may be asked to wait until a suitable member of staff is available. If you know in advance a chaperone will be required, please ask when booking your appointment.
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