Out of Hours

What To Do When We Are closed

NHS North Staffordshire are responsible for commissioning the out of hours service who provide cover for emergencies and urgent problems outside of Leek Health Centre core opening hours.

Pharmacy First Scheme

You don’t need to see your doctor – you can get advice and treatment from your pharmacist.

Patients registered with Leek Health Centre, who are entitled to free prescriptions (including a valid pre-payment certificate) can have a consultation at a local pharmacy for any of the following conditions without having to make an appointment to see a doctor or nurse.

  • Acute pain
  • Bites and stings
  • Cold sore
  • Common cold
  • Constipation
  • Cough
  • Cystitis
  • Diarrhoea
  • Dermititis/dry skin
  • Flu
  • Hay Fever
  • Headache
  • Head lice
  • Heartburn Indigestion
  • Haemorrhoids
  • Mouth ulcers
  • Nappy rash
  • Nasal congestion
  • Oral thrush
  • Skin Care
  • Smoking Cessation
  • Sore throat
  • Teething
  • Temperature
  • Vaginal thrush

If you are not entitled to free prescriptions, you are still able to access the Pharmacy First Scheme. Medication dispensed under the Pharmacy First Scheme may be cheaper than a prescription charge, when medication is prescribed by the GP.

Please ask at reception for an information leaflet.

GP-led Heath Centres

Midway Medical Walk-In Centre

Morston House
The Midway

Phone: 01782 663757

Open 8.00am – 8.00pm seven days a week

Midway Medical Walk-in Centre is an NHS GP Practice and Walk-in centre. As a walk-in patient you will be able to consult with a doctor or nurse practitioner.

They can offer advice on how to stop smoking and can provide vaccinations, health screenings and advice and information on sexual health. They can also offer advice on contraceptive services, travel vaccinations and well person screening checks.

They are able to see non-registered patients; contact the walk-in centre first to ensure the appropriate member of staff is available for when you attend.

Minor Injuries/Ailments

Minor injuries/minor ailments can be seen and treated at the following locations:

Leek Moorlands Hospital
Ashbourne Road, Leek, Staffordshire, ST13 5BQ
Telephone: 01538 487100
Opening hours: 8.00am to 8.00pm seven days a week

The Haywood Walk-in Centre
High Lane, Stoke-on-Trent, Staffordshire, ST6 7AG
Telephone: 01782 581112
Opening hours: Monday to Friday 7.00am to 10.00pm, weekends and Bank Holidays 9.00am to 10.00pm

All local pharmacies will also be able to give advice on minor illnesses and suggest appropriate over the counter treatment.

Making The Right Choice

If you become unwell or are injured make sure you choose the right NHS service.

• For symptoms of serious illness, and major accidents choose A&E or 999
• For slips, trips, skin complaints and everything between, choose an NHS Walk-in-Centre, NHS Urgent Care Centre or NHS Minor Injuries and Illness Unit
For back ache, persistent vomiting and everything between, choose a GP
• For common colds, sickly stomachs, headache, diarrhoea and everything between, choose a Pharmacist
• For wear and tear, sore throats, coughs, minor tips and everything between, choose self-care

Advice On Treatment Of Minor Illness

A Child With A Temperature
If your child is hot and generally unwell, it is helpful to get the temperature down. Give paracetamol syrup (Calpol or Disprol) at the higher recommended dose for the age, at four hourly intervals.

Make sure that unnecessary clothing is taken off (underwear is sufficient) and keep the room cool, if need be by opening a window and turning the heating down or off. If they still seem hot, they should be sponged all over with tepid water for 10-20 minutes either in the bath or the shower. This may need repeating later. Give plenty of cool drinks as well. If despite all this, the temperature remains very high or the child appears very unwell, you should consult your doctor. A child with a temperature will not come to any harm by being brought from home to the surgery and, in fact, the fresh air will often make a feverish child feel better.
Diarrhoea And Vomiting
These symptoms, which can occur together or separately, are often caused by a viral infection, and will usually get better on their won within 24-36 hours. The most important and effective treatment is adequate replacement of the fluid that is being lost and resting the digestive system by having no solids at all for the first 24 hours. Small amounts of drinks should be taken frequently – any clear fluids, even plain water will do (avoid milk and fizzy drinks). Sachets of special powders which can be made up into a drink are available at the chemist (eg Dioralyte, Electrolade and Rehidrat). During the second 24 hours, the same clear fluids should be taken and if the symptoms are settling, toast or dry biscuits can be gradually started, After this stage (day three onwards), normal food and drink can be resumed. If the diarhoea contains blood or there are severe abdominal cramps or very high temperature, this should be discussed with your doctor. Diarrhoea and vomiting in small babies and very young children (especially under six months old) needs more careful attention, because dehydration (dry mouth, not passing urine, or sunken eyes) can develop, so if the symptoms are not settling, or the child seems weak or generally poorly, then contact the doctor.
Coughs, Colds And Sore Throats
These minor illnesses are usually caused by the ubiquitous ‘virus’ and therefore antibiotics are not of any help in their treatment. Home treatment should consist of rest, plenty of drinks and recommended doses of paracetamol (Calpol or Disprol for children), until the body’s immune system clears the infection naturally. If a cough is accompanied by coloured or bloodstained sputum (phlegm), pains in the chest, or any difficulty in breathing, then your doctor should be consulted.


If you are confronted by a serious problem such as severe chest pain or severe bleeding, call an ambulance (tel: 999) before calling the surgery.


If you feel in need of medical attention, but is not critically urgent you can ring 111

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